ONOMO Hotels is seeking a skilled IT Technician to provide on-site and remote IT support for the three hotels in Cape Town, as well as assist the HQ (Cape Town) when needed. The role will involve maintaining the functionality of all IT infrastructure, including workstations, servers, network equipment, and specialized systems such as CCTV, TV, and audio systems.

Key Responsibilities:

Provide on-site and remote IT support for hotels and HQ

Maintain and troubleshoot workstations, servers, networking equipment, and other IT systems

Manage and monitor network infrastructure including LAN, WiFi, VLANs

Support and troubleshoot CCTV, IPTV, and other AV systems

Assist with the management of Microsoft Office 365, Windows 10/11, and all Windows Server OS platforms

Provide IT support for Property Management Systems (PMS) and Point of Sale (POS) systems

Ensure smooth operation of all IT-related systems in the hotel environment

Requirements:

Minimum 3 years of IT support experience

Own transport is essential

A+, N+ or equivalent IT certifications

Excellent support and troubleshooting skills

Strong teamwork ethic with the ability to work independently

Solid understanding of networking principles (LAN, WiFi, VLANs)

Proficiency with Microsoft Office 365, Windows 10/11, and Windows Server OS platforms is a must

Basic knowledge of CCTV and IPTV systems

Experience with Ubiquiti and Aruba WiFi systems is a bonus

Hospitality experience is highly desirable

Familiarity with Property Management Systems (PMS) and Point of Sale (POS) systems is a plus